Xxera/openscience/retractions

Record #57588

The perceived service quality in higher education: An empirical study using the SERVPERF dimensions

Kevin Fuchs, Keerati Fangpong, Ashleigh Southam

Journal

Frontiers in Education

Publisher

Original paper date

Sep 20, 2022

Original DOI

10.3389/feduc.2022.954797

Country

🇦🇺 Australia · 🇹🇭 Thailand

Institution

Faculty of Hospitality and Tourism, Prince of Songkla University, Phuket, Thailand · Faculty of Management Sciences, Ubon Ratchathani University, Ubon Ratchathani, Thailand · Faculty of Arts and Education, Deakin University, Warrnambool, VIC, Australia

Open access

No

Article type

Research Article

Broad categories

(B/T) Business - General (SOC) Education

Citation lifecycle

How this paper is being cited

Pre-retraction

2

Same day

0

Post-retraction

3

% post-retraction

60.0%

~2.2 citations/yr before retraction · ~1.0 citations/yr after

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