Record #9983
From customer satisfaction index to service quality: A new quality concept in the e-government performance evaluation
Original paper date
May 6, 2011
Original DOI
Country
Open access
No
Article type
Broad categories
Notes from Retraction Watch
Date of retraction unknown, estimated from conference date.
Citation lifecycle
How this paper is being cited
Pre-retraction
0
Same day
0
Post-retraction
3
% post-retraction
100.0%
~0.0 citations/yr before retraction · ~0.2 citations/yr after
— citing papers
Who is still citing this work
Loading…